User's guide

Please allow us 2-5 working days to arrange the shipment upon receiving of your order. The order would be shipped to a local address only.

■Payment

- Credit Card(VISA, MASTER, AMEX, JCB)
- Paypal

- Apple Pay

■Shipping Fee

Nationwide: 1,100 yen (tax included)

Free shipping on purchases over 30,000 yen

■Shipping Company: Yamato Transport 

Purchases on the online store are limited to the customers in Japan. For shipping overseas, we accept mail orders. please contact the gallery before ordering.

■Returns & Exchanges

If you wish to return or exchange the item, please contact us within "5 days" after arrival of the item by using the inquiry form or by phone.

We cannot accept returns or exchanges in the following cases.

- More than 5 days have passed since arrival of the item

- Used item

- Item that got damaged after the receipt of the customer

- Custom-made items including name printing and made-to-order items

* Please return all the accessories and enclosed items (warranty card, instruction manual, etc.) together with the item. We may not be able to accept returns if accessories are missing.

*For a set item including multiple products with one item number, you will be required to return all the products included in the set.

* Please keep the copy of the delivery slip when you return the item. It will be a certificate of receipt of the returned goods.

*In case of returns due to customer circumstances, the shipping fee should be paid by the customer.