|Shop Name||HULS GALLERY TOKYO Online Store|
|Address||〒107-0052 6-4-10 Akasaka, Minato-ku, Tokyo
Akasaka ZEN Building 2F
|Products||Tableware, Interior Products, Art Products, Stationaly, Cutlery, Kitchenware|
|Product Price||Please check the each product page.|
|Necessary charges other than the product price||
|Shipping fee||Nationwide: 1,100 yen (tax included)
Free shipping on purchases over 30,000 yen
|Delivery time||Usually within 7 days from the date of order.|
|Return deadline / conditions||
If you wish to return or exchange the item, please contact us within "5 days" after arrival of the item by using the inquiry form or by phone.
We cannot accept returns or exchanges in the following cases.
- More than 5 days have passed since arrival of the item
- Used item
- Item that got damaged after the receipt of the customer
- Custom-made items including name printing and made-to-order items
* Please return all the accessories and enclosed items (warranty card, instruction manual, etc.) together with the item. We may not be able to accept returns if accessories are missing.
*For a set item including multiple products with one item number, you will be required to return all the products included in the set.
* Please keep the copy of the delivery slip when you return the item. It will be a certificate of receipt of the returned goods.
*In case of returns due to customer circumstances, the shipping fee should be paid by the customer.
|Return fee||We will pay the return fee for the replacement of defective products or the delivery of wrong products.|
Please check the product when you receive it. Please contact us by email or phone if you have any of the following.
- The products you received are wrong.
- If the product is damaged, we will replace it.
Please contact us within 14 days after the item arrives and then return it.
|Payment||Credit Card (VISA, MASTER, AMEX, JCB)